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Customer Feedback

Published on: 30/04/18

What do our Customers say about us?

In March 2018 we invited Customers to complete a Feedback Questionnaire.  We asked for an overall rating and were pleased to see that such a good percentage felt that we are providing excellent homecare.

We used the results of the questionnaire to contribute to our Annual Quality Report and helped us to create a relevant Improvement Plan.

There is no such thing as perfect, but there’s always room for improvement and progression.