At the beginning of August, we received a visit from the Care Quality Commission to carry out a routine inspection. The inspection revealed that there were no concerns with the service that we deliver, and our overall rating is ‘Good’.
We have been awarded a rating of ‘Good’ in the four areas ‘Safe’ ‘Effective’ ‘Responsive’ and ‘Caring’. The area of ‘Well-led’ has been rated as ‘Requires Improvement’ and we have been guided by the CQC as to where the improvements can be made.
All staff and Customers spoken to by the Inspector, fed back that they felt that the company supports them and treats them well.
The full report can be viewed on the Care Quality Commission website: https://www.cqc.org.uk/location/1-1996460803