Together with my family, I want to thank you and your lovely team for your wonderful kindness and sensitivity while you were caring for D. The gentle, respectful and understanding manner with which you all looked after D was such a great help to us all. Also, your continual support to me and other family members was so much appreciated. You really made a huge difference, in both practical and emotional ways, to what was for us an extremely difficult time. We are all most grateful. Thank you.